For those policyholders who have been impacted by the recent severe storms and flooding:

Illinois

As a result of the recent flooding in certain areas of Illinois, the Illinois Insurance Commissioner has issued an emergency order to temporarily suspend policy cancellations due to non-payment of policy premiums. We hope this temporary suspension will provide our policyholders who have been affected by the severe flooding time to recover.

If you have been affected by the recent flooding, you may contact one of our customer service representatives at 800-321-0899 for any questions regarding your policy premium payments.

The Illinois Insurance Commissioner’s order can be viewed at: http://www.idfpr.com/newsrls/06192008GovInsuranceMoratorium.asp. If you need further assistance, consumers may call the Illinois Department of Insurance toll-free complaint hotline at 1-866-445-5364 or file a complaint online at http://www.idfpr.com/doi/Complaints/Complaints.asp.

Indiana

As a result of the recent flooding in certain areas of Indiana, the Indiana Department of Insurance has issued a bulletin which calls for a 60-day suspension of policy cancellations due to non-payment of policy premiums for those insured living in counties impacted by the recent storms and flooding. You may access this bulletin by going to http://www.state.in.us/idoi/files/Signed_Moratorium_Bulletin.pdf. We hope this temporary suspension will provide our policyholders who have been affected by the severe flooding time to recover.

If you are located in one of these counties and were affected by the severe flooding, you may contact one of our customer service representatives at 800-321-0899 for any questions regarding your policy premium payments.

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