First Acceptance Corporation

First Acceptance Corporation Privacy Statement

First Acceptance Corporation values you as a customer and respects your right to privacy. We recognize that you purchase our products and services because you trust that we will stand behind our promises. In turn, we pledge our commitment to treating your information responsibly. The companies listed below have established the following policies:

First Acceptance Insurance Company, Inc.

Village Auto Insurance Company, Inc.

Young America Insurance Company, Inc.

Old American County Mutual Fire Insurance Company

First Acceptance Services, Inc.

Alabama Acceptance Insurance Agency, Inc.

Acceptance Insurance Agency, Inc.

Acceptance Insurance Agency of Illinois, Inc.

Acceptance Insurance Agency of Texas, Inc.

Transit Automobile Club, Inc.

How do we protect the confidentiality and security of your information?

We maintain physical, electronic and procedural safeguards to ensure your personal information is treated responsibly and in accordance with our privacy policy. We also restrict access to your personal information within our organization to those employees who need to know that information to provide products or services to you, or to conduct First Acceptance Corporation business. Employees who have access to customer information may use it only for legitimate business purposes. Additionally, we safeguard customer information in accordance with applicable data security regulations.

What personal information do we collect about you?

We collect personal information about you from the following sources:

Information we receive from you on applications and other forms; information about your transactions with us, affiliates, or others; and depending upon the product or services you are requesting, information we receive from consumer reporting agencies, medical providers, or others.

What categories of information do we disclose and to whom?

We may disclose the following information to entities that perform marketing and administrative services on our behalf or as required or permitted by law for legal, regulatory, or other purposes:

Information we receive from you on applications or other forms, such as your name, address, beneficiaries, Social Security number, family member information, assets, income, property locations, and values information about your transactions with our affiliates, others, or us, such as your account balance policy, policy coverage, payment history, the premium you pay, preferences, claims information, and the method of your payment. If required for the products you select, information we receive from consumer reporting agencies and other sources, such as your credit worthiness, motor vehicles and driver data, medical and employment information, loss history reports, and additional driver data.

In certain special situations, we may share some of your personal information with non-affiliated third parties, including other financial institutions and service providers that provide marketing support to them, to help them market products and services other than those from First Acceptance Corporation and its affiliated companies. Before sharing such information relating to you, we will give you a supplemental notice and an opportunity to opt out of this information sharing.

Is your medical information confidential?

While we sometimes must collect medical information to provide you a product or to pay a claim, we do not use or share it, internally or externally, for any purpose except the following:

underwriting insurance;

administering your policy, account or claim;

as required or permitted by law; or as otherwise authorized by you.

Questions?

We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you access to your personal information that we control and can reasonably retrieve. In accordance with our procedures, you must provide the following:

1. All policy numbers for which you want information.

2. Please sign your request and have your signature notarized to ensure the identity of the person requesting the information.

3. Although we do not currently intend to charge a fee to cover the cost in providing you a copy of this information, we do reserve the right to implement a reasonable fee in the future.

You may request that we correct your personal information in our files. Please note that First Acceptance Corporation does not control information given to us by third parties. You will need to contact the third party to correct any information it gave to us.

You may request the name and address of the consumer-reporting agency from which we have obtained a report on you, if any. You may request that the consumer-reporting agency provide you with a copy of the report it makes.

Please submit any inquiries to us at: